Business Continuity
Our Commitment to Business
Continuity
Soltech Consulting has a robust and
time-tested Business Continuity Plan (BCP) that ensures
that the business operations of Soltech Consulting are not disrupted
by any natural or unnatural disaster.
The BCP
reiterates our commitment to delivering the highest
quality solutions using the onsite/offshore
model, and protecting our clients from risk. Our
business continuity plans are based on the need to
protect professional staff, computing infrastructure,
and intellectual property in order to help our customers
remain in business through any contingency. That
includes provisions to ensure the mobility of
professional skills along with fully redundant
communications backbones and computing
infrastructures.
Internet
Redundancy
100% connectivity to the cyber space.
Fire & Medical
Emergencies
We have arrangements with a
24x7 hospital a few miles from the office. Contact
details are maintained at multiple points for nearby
fire stations, blood banks, police station, 24-hour
pharmacies etc.
Data and
Exchange Recovery
An intelligent disaster
recovery system is in place for restoring complete
server information at short duration. The backup is
restored on an offline Exchange server for high
availability.
Dedicated
Team
A dedicated team of engineers resolves ongoing operations
issues. An intranet-enabled helpdesk request is followed
by a structured process ensuring quick resolution of
queries, leading to very low downtime of hardware and
software.